You are our priority! All our experiences guarantee maximum flexibility by ensuring 100% refund for all cancellations within 24 hours prior to the tour.
If you are a from the Cruise Ship and for whatever reason the ship did not dock, don’t worry! We will take care of regret the total amount you have spent.
If the ship is late to enter, if your train/flight is delayed, we will wait for you at the agreed meeting point, ensuring the best experience always at your side.
You can submit your refund request by email or via whatsapp explaining the reason of the request.
One of our team will reply you shortly, providing the refund within 24 hours.
What are you waiting for? Get on board!